Frequently Asked Questions
Here are some of the most frequently asked questions to give you
as much information as possible before ordering one of our pay per
call phone numbers. If you should have any additional questions,
please contact us: via Phone (888) 227-6135 (US) (800) 267-0127
(Canada) or by email: info@paypercall.com.
 What
is the difference between your 800 package and your
900 package?
Answer:
With our 800
Bill to Credit Card package, callers will dial a dedicated
800 number that we setup for you, and will be automatically billed
to their credit card. All major credit cards are accepted including
Visa, Mastercard, Amex and Discover.
With our 900
Bill to Phone Bill package, callers will dial a dedicated
900 number that we setup for you, and will be automatically billed
to their phone bill.
What
is the difference between a LIVE line and a RECORDED line?
Answer:
LIVE - You, or your operators will answer the
phone and speak to your callers live. We will forward all paid
calls to any telephone number in the US (including cell phones).
You DO NOT need any special phone equipment
RECORDED - Callers will be able to listen to
your pre-recorded content. No special phone equipment, or phone
lines are needed. Callers will have up to 5 menu options should
you desire to give them multiple options when listening to your
content. You will be able to change your recordings as often as
you would like free of charge.
What
are my billing options?
Answer:
We offer 3 types of billing plans:
Per Minute Billing - callers are charged a certain
dollar amount for each minute they stay on the phone.
Flat Rate Billing - callers are charged one
flat rate for the entire call, no matter how long the call lasts
for.
Combo Per Minute and Flat Rate Billing (available
for 800 package only) - callers are charged a combination of a
per minute basis and a flat rate.
When
I order a pay per call number package, how long does
the line belong to me?
Answer:
Your dedicated line will belong to you for as long as you use
our service and pay the monthly maintenance fee.
Are
there any additional monthly, or hidden fees?
Answer:
There is a one-time setup cost, and monthly maintenance fee.
There are no long term commitments, and you may cancel
your line anytime with no penalties or additional costs. There
are absolutely no hidden fees.
How
much will I earn per call?
Answer:
That depends on the billing plan that you choose. You have two
choices, you may select a billing plan that charges between $.99
and $5.99 per minute, or $10 to $50 per call on a flat basis.
Your payout will vary depending on the billing plan chosen when
you purchase your 800 or 900 line from us.
For detailed payout rates on 800 Bill to Credit Card, click
here.
For payout rates on 900 Bill to Phone, click here.
For a detailed earnings projection calculator, click here.
Do
I need expensive equipment to update and maintain my line?
Answer:
No, with PayPerCall.com you'll never need equipment to operate
your lines. For our Live lines, we forward all calls to any phone
number in the US (including cell phones), for you or your operators
to answer. For our Recorded line, our equipment handles all incoming
calls. Each of our 900 and 800 lines can handle up to 99 calls
at a time.
I
am interested in setting up a pay per call line with my own
ideas and content. Can you accomodate this?
Answer:
Yes, we have setup thousands of custom pay per call lines for
our clients based on their ideas and/or content.
How
do I promote my pay per call line?
Answer:
Our dedicated support team will assist you with all your promotion
and advertising needs. We will also be including sources, and
tools which will show you how to effectively promote
in newspapers, magazines and the internet. As the owner you have
complete control over the success, and profitability of your pay
per call line. By promoting your line effectively, and using different
methods you will be able to attract many people to call your line.
What
is a chargeback?
Answer:
A chargeback occurs when a caller disputes a charge. They are
most common if a child under the age of 18 years old calls your
line. You can prevent chargebacks by including an age disclaimer
in all your ads.
When
and How do I get paid? What kind of reporting do you
offer, and How do I keep track of all my calls?
Answer:
Payment is made on a 30 day pay cycle by check or direct deposit,
on the 25th of the month. As a line owner we provide you with
detailed online daily call count reports, so you know exactly
how many calls you've received to your line, and how much money
you are making. A monthly statement is also included with each
check which gives you a complete breakdown of your lines activity.
Do your 900/800 lines work in Canada or internationally?
How
long does it take to setup my pay per call line?
Answer:
For our 800 Bill to Credit Card
service we will set you up in 1-3 business days from the time
we receive your order. For our 900 Bill to
Phone Bill service we will set you up in 5-7 business days
from the time we receive your order.
How
do I get my pay per call line started?
Answer:
For fastest setup order securely online
or print the order form and mail it
in.
We accept credit cards, money orders, and checks. Your order will
be processed immediately. You can begin as soon as your line is
setup.
If you should have any additional questions, please contact us:
via phone at
(888) 227-6135 (US) or (800) 267-0127 (Canada) or by email: info@paypercall.com
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